ServiceNow Jumpstart · CSA Pathway
Complete the official ServiceNow learning and practical labs. Lumify gives you the structure, expert guidance, community and exam prep to finish, ready for your ServiceNow Certified System Administrator (CSA) exam.
Designed by Lumify Work in partnership with ServiceNow
No prior ServiceNow experience needed. Just curiosity and a willingness to learn.
Same five-week program and weekly coaching. The only difference is the exam voucher and practice exams.
Prices in AUD. Program only is AU$220 ex GST. With exam voucher is AU$475 ex GST. Have a question first?
Why Jumpstart
Learning ServiceNow on your own is hard to keep up. Jumpstart gives you a start date, a coach, a group of peers and a clear finish line. You learn at your own pace, but you never learn alone.
How it works
Every week follows the same simple rhythm, so you always know what comes next.
Official ServiceNow lessons each week. Study when it suits you.
60 minutes of Q&A and focus topics with your Certified Coach. Recorded on the Lumify Digital Hub if you can't make it.
Session links, recordings, a discussion forum and shared resources, all in one place.
You get your own ServiceNow lab to practise in, then put it all together in a real-world scenario.
A final exam prep session for everyone. With the voucher option, your first exam attempt and MeasureUp practice exams are included.
What you'll learn
By the end of the program you'll be able to handle day-to-day ServiceNow administration with confidence.
Navigate and configure the ServiceNow interface and key applications
Manage users, roles, groups and access controls
Customise tables, forms and lists to meet business needs
Support ITSM processes: Incident, Problem, Change and Service Catalogue
Build automations with Flow Designer and business rules
Create dashboards and reports that give useful insights
Build job-ready confidence for day-to-day admin tasks
Sit your ServiceNow Certified System Administrator (CSA) exam with your included voucher, backed by MeasureUp practice exams
Pricing
Both include the full five weeks, weekly live coaching, practical labs and the exam prep session. Choose the voucher option if you want to sit the exam with nothing more to pay.
AU$522.50inc GST
AU$475 ex GST
AU$242inc GST
AU$220 ex GST
Prices in AUD. Booking terms apply. Lumify Work shares your details with ServiceNow for course and exam registration.
New to ServiceNow, I found the Lumify support combined with ServiceNow's investment in certification provided an accelerated pathway at a reasonable cost.
Who it's for
Built for people who want more than course materials: a coach, a structure, hands-on labs and a clear path to exam day.
Training a team? Talk to us about group bookings.
FAQs
Can't see your question? Email digital@lumifygroup.com or send it with the form below.
Both options include the full five-week program, weekly live coaching, practical labs and the exam prep session. The exam voucher option also includes:
Plan for about 3 hours a week. That covers the self-paced lessons and the live session.
No problem. All live sessions are recorded, so you can catch up any time.
No. The program is designed for people new to ServiceNow, and it also suits people refreshing their CSA knowledge. You just need curiosity and a willingness to learn.
The cohort kicks off on Friday 30 October 2026 at 12:00 PM AEDT and runs to 4 December 2026, including the exam prep session.
Yes, with the exam voucher option (AU$522.50 inc GST). Your first CSA exam attempt is fully included, so there is nothing more to pay when you are ready to sit the exam. The program only option does not include a voucher, but you still get the exam prep session.
You'll get a welcome email with your next steps. It covers your access to the Lumify Digital Hub, where you'll find session links, recordings and resources, and how to set up your ServiceNow University account for the self-paced modules and labs.
Choose your option on this page and click Book. You'll go straight to secure checkout on lumifywork.com with the course already in your cart. You can pay by credit card, EFT, purchase order or voucher.
Not ready to book?
Need details for your manager, a group booking for your team, or help choosing an option? Send us a note and our team will be in touch.
Takes under a minute.
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One cohort. Five weeks. A Certified Coach every step of the way. Book your place before the kick-off.
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Our team will reply to your enquiry by email. Ready now? Book your place below.
